Shipping policy
At PERON Automotive Ltd, we are committed to providing our customers with a seamless shopping experience, which includes efficient and reliable shipping.
Please review our shipping policy below to understand our procedures and guidelines.
Processing Time:
All orders are processed within 1-3 business days for in stock items. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipping may be delayed by a few days. In such cases, we will promptly notify you via email.
Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times will also be provided during the checkout process. Please note that delivery estimates are based on standard shipping services and may vary depending on your location and chosen shipping method.
International Shipping:
We currently offer international shipping to select countries. Shipping rates and delivery times for international orders will be calculated during the checkout process. Please be aware that international shipments may be subject to customs duties, taxes, or fees, which are the responsibility of the customer.
Order Tracking:
Once your order has been shipped, you will receive a confirmation email containing the tracking number(s) for your shipment. You can track your order using the provided information.
Shipping Carriers:
We utilise various carriers to ensure our customers' most efficient and cost-effective shipping options. The carrier used for your order will depend on the size, weight, and destination of the shipment.
Damages & Lost Packages:
PERON Automotive Ltd is not liable for any products damaged or lost during shipping. If your package is damaged or lost, please contact the shipping carrier to file a claim.
We recommend keeping all packaging materials and damaged goods before filing a claim, as they may be required for the process.
Returns & Exchanges:
Please refer to our Return Policy for information on returns, exchanges, and refunds.
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at info@peron-automotive.co.uk or 01226 446069.
Our customer service team is always happy to help! So please ask if you have any concerns.